Having said this, if the steps above do not solve the problem, then contact Comcast Support for additional help as the research above indicates the conflict may be due to their tie-in software and not Norton specifically. That should provide enough basic protection for most everyday computing activities. In fact, it's advised to do so letting the anti-virus run continuously and running a manual scan with your anti-malware program once every week or two. That means you can have both an antivirus program and anti-malware program working in tandem on your machine with no ill effect.

Moving forward, please ensure you only have one antivirus installed and running at a time.Īlso know that anti-malware programs like MalwareBytes () run on different protocols than antivirus programs like Norton. Once installed, and after rebooting, your error should disappear and the program should run normally again. While the Comcast version is perfectly serviceable, it is a truncated version of the program, whereas the original version you have is comprehensive and thus the preferred means of protection between the two. Thus to fix this situation, start by removing both Norton titles from your system using the Removal Tool found at this URL: /sp/en/us/home/current/solutions/v60392881.įollowing that, please reinstall your full Norton Security program, but do not install the program from Comcast.

Reinstall norton 360